

If QuickBooks was installed before Microsoft Office, the Primary Interop Assembly may not have been installed. Solution 5: Missing Primary Interop Assembly Try to send an email to see if the issues is resolved. After that go back to the same Edit > Preferences > Send Forms window and this time select Outlook. QuickBooks will prompt to close all the open windows.

In the My Preferences Tab, select Web Mail or any option other than outlook and then click Ok. On the left side of the Preferences Window, select Send Forms. Open QuickBooks and at the top, click the Edit Menu. Solution 4: Set Outlook in QuickBooks Preferences Restart QuickBooks to see if the issue is resolved.

Click continue when asked for administrative privileges (provide credentials if needed). Now copy the file back to the c:\windows folder. Add the above missing lines to the file including the line if it is missing and save it. First copy the file to your desktop and open the copied file. Unfortunately, you wont be able to directly edit the file due to windows file permissions. If the win.ini file is missing the above lines, you will need to add it. Open the file and check for the following entry: MAPI=1 ini part of the file if you do not have file extensions enabled in windows). Find the win.ini file (you may not see the. To enable MAPI support for QuickBooks, Press the Windows Key or click the windows logo at the bottom left of your task bar. Once your outlook version is updated, try to send an email again from QuickBooks. You will need to update to the latest release version by clicking on Update Options. If you are on build number 12527.20194, there is a bug that prevents emails from being sent through outlook. Select File then Office Account. Select the About Outlook option.Ĭheck that your build number is at least 12527.20242. In latest windows 10 versions you will be asked to confirm the change by selecting switch anyway Find the mail section and make sure outlook is selected. Type in default and select the first option (exact name varies in different versions of windows but should be something like default programs). To set outlook as the default mail program, press the Windows Key or click the windows logo at the bottom left of your task bar.

Solution 1: Set Outlook as the Default Email Application Verify you are connected to the network and are using the proper server and mailbox name.
